Crew Management & Operations Control
Crew planning and manpower, productivity and cost, rostering practice, OCC/IOCC restructuring and crew systems.
Crew planning and operations control that work in practice
Crew resource planning and operations control expertise drawn from years spent running crew planning and OCC functions inside major airlines. We help operators plan, restructure, and modernise with confidence.
From day-to-day crew resourcing to a full OCC/IOCC restructure, our approach is grounded in how crew planning actually works operationally, not just what a system or policy says it should do.
Where systems are part of the answer, we support crew management system assessment, RFPs and implementation, so the system that is chosen fits the way your operation really runs.
What we do
Crew resource planning and manpower analysis
A detailed look at how crew resource is planned and deployed against operational demand, identifying where manpower is over- or under-provisioned. We assess rostering practices, productivity assumptions, and planning processes to build a crew resourcing model that's efficient, compliant, and realistic to run, drawn from years spent doing this job inside airlines, not just advising on it.
Crew productivity and cost analysis
We analyse how crew hours are actually being used against what's contractually and operationally possible, identifying where productivity is being lost and what it's costing. This gives you an evidence-based picture to support planning decisions, negotiations, or restructuring, grounded in how crew planning genuinely works, not just what a policy document says it should achieve.
OCC / IOCC restructuring
Support to review and restructure your Operations Control Centre (OCC) or Integrated Operations Control Centre (IOCC), from team structure and shift patterns to decision-making processes during disruption. We help build an OCC or IOCC that's set up to manage irregular operations effectively, with clear ownership and communication, based on direct experience running and modernising these functions inside major airlines.
Crew management system assessment and RFP support
Independent assessment of your existing crew management system, followed by support through the RFP process if replacement is the right path, from requirements gathering and vendor evaluation through to recommendation. We bring an operator's understanding of what a system actually needs to do day to day, not just what a vendor's feature list promises.
Crew and operations systems implementation
Programme leadership and implementation support for crew management and operations control systems, from requirements through to go-live and operational adoption.
What you can expect from an engagement
Independent insight into crew and operations control performance, with experienced support through organisational change and systems implementation.
- A clear view of crew resourcing, productivity and cost against operational requirements.
- Practical recommendations for OCC/IOCC organisation and disruption management.
- Independent support in specifying and selecting crew and operations control systems.
- Experienced guidance through systems implementation and go-live.
Related services
Looking for crew leave software? offchox™ is airline crew leave management software developed by Avison360. It is a separate software product, not part of this consulting service. About offchox · Our independence statement.
Need support with crew planning or your OCC?
Get in touch to discuss manpower, productivity, operations control or crew systems, in full confidence.